For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. © 2023 Sangoma Inc. All rights reserved. The selected extension’s information will be displayed on the right side of the page. © 2023 Sangoma Inc. Getting to Know the Activity Starlet and Call Recording Screen. Password. Gigabit Color IP Phone. Password. The user’s home (Y:) directory is created( Sangoma Contact Center has been rebranded as Sangoma CX ) We are happy to announce important improvements in how Sangoma will communicate scheduled interventions in the Sangoma CX platform. Customers With Disabilities© 2023 Sangoma Inc. It may have been entered for you when your Reseller set up your portal. Note: Multiple schedules can be defined for a. Select Extensions. DECT phone) in the portal: 1. All rights reserved. If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma. (headset button) if you are using a. Note that passwords must be eight. This descriptive name helps explain the differences of the tiered-level application. Menu ; Working Remotely. Terms of use | Privacy policyThe notification to email can be provided with or without PDF attachment. User Name. All rights reserved. All rights reserved. Play. Terms of use | Privacy policy© 2023 Sangoma Inc. All rights reserved. Play. Users can send and receive faxes via the Cloud, using their. Star2Star Portal This video covers the basics of the Star2Star administration portal. All rights reserved. On any given day in the Star2Star office, you might find some of our employees checking out our space museum. This video explains how to create, configure and manage Automated Attendants in the Star2Star portal. Terms of use | Privacy policyThe Business Voice Portal password criteria is as follows: The password must contain at least 12 characters. Adding a contact directly to phone:Access: Everyone. Mobile Softphone combines a full-featured IP telephone application with advanced presence and voicemail tools. All rights reserved. REDIAL 1. The Sangoma Urgemt Notify app sends notifications regarding urgent calls to designated text and email endpoints when triggered by an alert action such as callng 911 from a Sangoma sevice connected phone. Enter your current password. Sangoma CX Agent Training Part 2 from Star2Star Communications on Vimeo. Terms of use | Privacy policy© 2023 Sangoma Inc. Access: Everyone. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. Sangoma. Click the Speed Dials link to add contacts and other options to your phone. Terms of use | Privacy policy© 2023 Sangoma Inc. Access: Everyone. Open Now. Access: Everyone. Enter a unique contact name in the -- Calls to your extension will be sent automatically to the number you define. © 2023 Sangoma Inc. Enter the URL in your web browser. To record or upload an Auto Attendant greeting access the Star2Star web portal PHONE SYSTEM CONFIGURATION section see example below / left. Overview. All rights reserved. If you are not familiar with the portal, you should watch this video first. Supports: Business Voice, Business Voice+. 2. At the login prompt (see example below) enter your email address then click “Forgot my password”. Edited: 05/30/2023. Note that passwords must be eight characters in length. All rights reserved. Terms of use | Privacy policySangoma P320 P325 P330 Phone Video User Guide. Star2Star’s ROI Calculator allows you to build your ideal communications system and get a high level overview of your potential. © 2023 Sangoma Inc. Terms of use | Privacy policyAdditional Location Information section for a customer in the Star2Star Web Portal. All rights reserved. Star2Star product manuals. All rights reserved. Navigating to from a web browser. Password. Terms of use | Privacy policy© 2023 Sangoma Inc. Supports: Business Voice, Business Voice+. Find Me (Sequential)--Calls to your extension will ring your xtension and any other numbers that you define, in order. Terms of use | Privacy policy© 2023 Sangoma Inc. Helpful guides for all stages of the deal processFIND-ME / FOLLOW-ME Use the Star2Star Find-Me / Follow-Me feature in the 1. Overview. When the Star2Star Data Center cannot reach your phone, with a call trying to ring your extension directly (a ‘personal’ call), from a DID or extension dial from a menu, we will call your supplemental number i. If you are not familiar with the. To set up / edit a Ring Group:. 1. Press the endCall soft key or replace. Terms of use | Privacy policy © 2023 Sangoma Inc. TeamHub. Star2Star Communications. Terms of use | Privacy policyInformation on using Star2Star product features. All rights reserved. Yealink phone models T26P, T28P and T38G in "Key System Mode" have single key park and up to 9 shared park positions available. Once a license is assigned to a user a welcome email. LOGIN. All rights reserved. Access: Everyone. Please work with your IT staff and Star2Star Reseller if further assistance is. 2. Terms of use | Privacy policy © 2023 Sangoma Inc. The editors of Internet Telephony magazine presented Star2Star with their annual Excellence Award in the IP Communications Solutions category. Edited: 07/07/2023. All rights reserved. The all-new My Komatsu mobile app puts fleet telematics, equipment support manuals, parts ordering and more, at your fingertips—anytime, anywhere. Note: Digital Fax is the new named for StarFax™ Digital, also previously known as StarFax™ Personal. Supports: Business Voice+. All rights reserved. Uniform Dialing delivers a unique numbering system across an entire customer. Knowledge Base. All rights reserved. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays. Monday-Friday 9am-5pm EST. 1. © 2023 Sangoma Inc. Skip to main content. Terms of use | Privacy policyYou would dial *8112 to pickup that call. Select theVoicemail option. © 2023 Sangoma Inc. com) right now. All rights reserved. © 2023 Sangoma Inc. Star2Star Knowledge Center Star2Star Portal This video covers the basics of the Star2Star administration portal. Multi line appearance phones can use a different outbound CallerID for each line appearance or show "Blocked" which displays no CallerID. You will not receive email sent to other domains. 2. When evaluating online team collaboration tools, TeamHub is a one-stop-shop for all your communication needs and available on both our Business Voice and Business Voice+ solutions. Access: Everyone. How to change my password. 2. If you have Administrator rights y ou may need to select a location. Terms of use | Privacy policy© 2023 Sangoma Inc. Hours of Operation: Monday-Friday 9am-5pm EST. © 2023 Sangoma Inc. Click the Speed Dials link to add contacts and other options to your phone. Access: Everyone. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. This is a critical component of our mean time to recover from any security incident and is documented in our incident response procedures. If you have any technical questions or need to get in touch with Tech Support, please email us at [email protected] LTS 32 bit default install Install all Will the Star2Star Application Framework run on Linux? | Sangoma Knowledge Base© 2023 Sangoma Inc. Forgot password? Bigleaf and Star2Star provide load-balanced and redundant Internet access that's unusually friendly to use and provides better performance than any comparable solution for access to your. All rights reserved. star2star. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. Portal; TeamHub; Sangoma Meet; Switchvox; Guides . © 2023 Sangoma Inc. SIGN IN. For Business Voice (StarCloud), Digital Fax is a cloud-based faxing solution, providing the same functionality as Business. © 2023 Sangoma Inc. Our old Switchvox unit had a much nicer UI design. Terms of use | Privacy policy © 2023 Sangoma Inc. © 2023 Sangoma Inc. Terms of use | Privacy policyStarFax Mobile iOS allows Star2Star users to send and receive faxes on their mobile devices using their StarFax Personal account. 2. Call from 9412340001 - Route to Queue A (specific CallerID) Call from 941234 - Route to Queue B (941234 NPA / NXX range) Call from 941 - Route to Queue C (941 Area Code (NPA)) All other calls - Route to Queue D (Routes all other callers not covered by 1, 2, 3 above)Go to the Star2Star Portal. Terms of use | Privacy policy New User Username. Helpful instructions for customers. 5 Line appearance phone. To pick up a call on any ringing phone dial *8. In the dial-up interface, press the Line. Log into the Portal. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. Star2Star provides Team Hub, which includes among other. This is the Switchvox version of the video. Terms of use | Privacy policyThis guide provides the instructions on how to manage Sangoma Apps User Licenses. Contact Center SMART is the intelligent. Use the links below to view a specific topic or click the video image to view the entire video. Supports: Business Voice, Business Voice+, Wholesale. But the portal. The button will glow red. Access: Everyone. Remember me? I accept the End User License Agreement. Forgot Password. Select the “Personal Operator” option, which by default is set to “Use Location’s Default Operator”, and pick any defined destination, extension user or extension user voicemail box that you. Part 2: Answering a Queue Call. TeamHub is Sangoma’s cutting-edge team collaboration software platform designed to unify and streamline modern business workflows. To change Find-Me/Follow-Me setting access the Star2Star web portal Individual Phone Settings section. Access: Everyone. Is this article helpful?Edited: 03/31/2021. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. Supports: Business Voice+. Find Me (Sequential)-- Calls to your extension will ring yourStar2Star Communications solutions are sold globally through a diversified network of partners that includes distributors, master agents, managed service providers and certified installing dealers. All rights reserved. the call. List of Starlets;Use the REPORTS menu in the Star2Star Web portal to select CDR's (call detail records) by area code either the Calls From: or To: Read more about How can I determine what calls are being made on my system e. Suggestions; Portal; Pay my bill (941) 234-0001; COVID-19: Working Remotely? We Can Help!© 2023 Sangoma Inc. Edited: 10/11/2023. All rights reserved. All rights reserved. Supports: Business Voice, Business Voice+. To search for a contact:The StarBox® Voice Optimized SD-WAN is Star2Star’s network edge device that is installed to provide connectivity, traffic shaping, and localized features for a Star2Star solution. Select Change Password. All rights reserved. Once the users have been created they can be assigned extensions and application licenses. © 2023 Sangoma Inc. Press the Redial soft key and use the navigation arrows to select the desired number from the Place Call list. © 2023 Sangoma Inc. Terms of use | Privacy policy© 2023 Sangoma Inc. Forgot your user name? Forgot your password? Star2Star ® Pay FAQ. . Terms of use | Privacy policyA: StarFax™ Digital supports notifications to email and as SMS Text. Star2Star ® Pay User Guide. If the phone is not registering, you can use this process to reconfigure it for the Star2Star system. © 2023 Sangoma Inc. Activity Starlet. After speaking with the second party, press or the Trnsfer soft key to complete the transfer. Supports: Business Voice, Business Voice+, Wholesale. Include examples of calls made (date, time, receiving party's phone number) and the information of what the Caller ID should be. is stored, processed, and distributed in accordance with GDPR. Password *. Read more about Business Voice Portal- Bulk User Import; Appointment App User Guide. Find Me (All)-- Calls to your extensionWe comply with GDPR requirements and any personal data in the U. Terms of use | Privacy policyLogin to the Business Voice Portal. Vendor . To pick up a call on any ringing phone dial *8. Users can send and receive faxes to and from their desktop or laptop computers with no physical fax machine or other hardware. All rights reserved. This guide provides instructions for Star2Star ® Communications’ Invoiced Customers to pay their Invoices online, using Star2Star ® Pay. ApplicationsStarScope® 2. For additional information please. All rights reserved. Log in to the Business Voice portal ( Business Voice Portal ). For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. Press the dial soft key to complete. View and Download Yealink SIP-T28P quick user manual online. Terms of use | Privacy PolicyLogin to Star2Star ® Pay; User Name: Password:-OR-existing customer account: Forgot your username? Forgot your password?Access: Everyone. View and Download Yealink SIP-T38G quick user manual online. Terms of use | Privacy policyStar2Star Communications, makers of “The World’s Most Complete Communications Solution”, today announced the new Mobile Softphone (iOS) client for the Apple iPhone. Portal. © 2023 Sangoma Inc. That email contains a Welcome note from Star2Star, the portal login ( credentials and information guide (s) for the Star2Star. 3. (speaker button) if you are. However if you wish to completely reset the mail box which will delete all saved messages, any prompts for the extension and reset the voicemail PIN to match the extension number returning all voicemail options to their defaults, see. Portal. Installation Guides; User Guides; Framework Starlets . Terms of use | Privacy policyUse the Star2Star Find-Me / Follow-Me feature in the Star2Star Web portal to forward calls from your extension. ; Login using your Business Voice Credentials; Toggle the StarReporter Beta switch in the top right corner of the page. ; The page below will be displayed which gives the user access to newer reporting styles and content. Remote Workforce Solutions Now & For The Future. Star2Star's SD-WAN product optimizes cloud, voice, and data for the best possible connection and service experience. Our library of operational assets and marketing collateral is also available to provide a deeper insight into what Sangoma's does for you and your customers. Terms of use | Privacy policyWelcome to Star2Star. Keep business open and flowing with SMS text/web-based communications to facilitate online ordering and curbside pickup services. Check out our marketing collateral and internal documents. Terms of use | Privacy policyOverview. If you have any technical questions or need to get in touch with Tech Support, please email us at service@sangoma. Terms of use | Privacy policyTo setup "Speed Dials" access the Star2Star web portal Individual Phone Settings section and enter detail as appropriate. All rights reserved. Terms of use | Privacy policy© 2023 Sangoma Inc. Terms of use | Privacy policy© 2023 Sangoma Inc. All rights reserved. © 2023 Sangoma Inc. Sangoma Urgent Notify App. Access: Everyone. REDIAL 1. The dev environment can only send emails to users @star2star. For more detailed instruction follow the Star2Star Phone and Features Guide available for view/download via the Star2Star Web Portal. Password© 2023 Sangoma Inc. All rights reserved. 3. Supports: Business Voice, Business Voice+. At Star2Star, we continue to evolve our innovative solutions. All rights reserved. RegisterConnected Workspace Portal: Log In. The result is an easy-to-use, go-anywhere. Technical Support. At the login prompt (see example below) enter your email address then click “Forgot my password”. Edited: 04/07/2021. All rights reserved. Note: This guide pertains to the Star2Star SD-WAN powered by Bigleaf product and is referred to as "SD-WAN" within this document. All rights reserved. array:112 [ " REDIRECT_SCRIPT_URL" => "/login" "REDIRECT_SCRIPT_URI" => ""REDIRECT_HOME" => "/etc/apache2/home". Go to Extensions. 5. Even with email and/or SMS notifications turned on, faxes are stored in the Cloud and available on your desktop, using the StarFax™ Digital Starlet, which runs on the Star2Star Application. . Read more about SD-WAN; Sangoma CX Administration and Configuration Video Series (Formerly Sangoma Contact Center). Access: Everyone. Select the edit soft key. All rights reserved. All rights reserved. When evaluating online team collaboration tools, TeamHub is a one-stop-shop for all your communication needs and available on both our Business Voice and Business Voice+ solutions. Edited: 08/24/2021. Go to the Star2Star Portal. Read more about Star2Star®Pay User Guide Polycom® RealPresence Trio 8800 Guide © 2023 Sangoma Inc. Click the Speed Dials link to add contacts and other options to your phone. User Name. 3/5/09. All rights reserved. Terms of use | Privacy policy © 2023 Sangoma Inc. Follow Me (Immediate)-- Calls to your extension will be sent automatically to the number you define. To mute the phone microphone, Star2Star Cisco SPA508G Quick User Guide. All rights reserved. call_information = 806<1>1005<2>1234 The IP phone will dial out the call center number 806, wait for 1s, automatically enterMonday-Friday 9am-5pm EST. Pay. This video explains how to create, configure and manage Automated Attendants in the Star2Star portal. 3. Access: Everyone. TeamHub is Sangoma’s cutting-edge team collaboration software platform designed to unify and streamline modern business workflows. Links and information for everything that you need for quoting, billing, support and more! YO. Remember to click Save Changes to System after completing the changes. Terms of use | Privacy policyStar2Star Polycom SoundStation IP 5000 Quick User Guide. 3. com. Terms of use | Privacy policy © 2023 Sangoma Inc. All rights reserved. ; Navigate to the Phone options page: Configuration->Individual Phone Settings->Phone Options. Is this article helpful?© 2023 Sangoma Inc. Click the Speed Dials link to add contacts and other options to your phone. Coming soon, Sangoma Meet will be supporting more advanced features like Recording and Lobby Room, which will be available for subscribed users. Supports: Business Voice, Business Voice+. Select the “Personal Operator” option, which by default is set to “Use Location’s Default Operator”, and pick any defined destination, extension user or extension user voicemail box that you. Terms of use | Privacy policy © 2023 Sangoma Inc. Page 1 of 2. Press & release the red power button, located towards the right corner of the front panel next to the LEDs. Star2Star Web Portaland Settings section for your phone. Our library of operational assets and marketing collateral is also available to provide a deeper insight into what Sangoma's does for you and your customers. (4 Line appearance phone) (4 Programmable BLF buttons). Attached is the Quick Start User Guide - Basic Phone Features - Customizing Your Phone for StarFax™ Mobile. Star2Star ® Pay User Guide. Terms of use | Privacy policyNote: This guide pertains to the Star2Star SD-WAN powered by Bigleaf product and is referred to as "SD-WAN" within this document. io. Access: Everyone. This guide provides information and instructions for updating a User's Profile in the SD-WAN portal. Access: Everyone. All rights reserved. On January 29th, Sangoma announced a definitive agreement to acquire Star2Star, a cloud-based Communications as a Service provider with a leading UCaaS offer. Alternatively you may also press. The Star2Star Mobile Softphone for iPhone provides users with these features: - Show your Star2Star business number as your caller ID when you make calls to protect your personal cell phone number. © 2023 Sangoma Inc. At the login prompt (see. Sangoma CX Agent Training Part 1 from Star2Star Communications on Vimeo. Terms of use | Privacy policy© 2023 Sangoma Inc. star2star. Terms of use | Privacy policyEnter the URL in your web browser. Applications© 2023 Sangoma Inc. This application (Starlet). Terms of use | Privacy policy © 2023 Sangoma Inc. Log On. All rights reserved. Note: Maximum acceptable value is 3600 seconds. STAR2STAR CALL PARK AND RETRIEVE 1. If you’d rather have calls go to your voicemail remove the number, click Save Changes, and then click Save Changes to System. 3. Terms of use | Privacy policy © 2023 Sangoma Inc. Login Email. © 2023 Sangoma Inc. - Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. This is the. Star2Star Knowledge Center Star2Star Portal This video covers the basics of the Star2Star administration portal. REDIAL 1. speaker, or headset microphone press. Edited: 07/24/2022. All rights reserved. All rights reserved. StarPhone™ for Android combines a full-featured softphone with advanced presence and voicemail tools. 1725-30960-001 Rev. All rights reserved. (speaker button), or. Copyright © Sangoma All rights reserved. Username. Supports: Business Voice, Business Voice+. SIP-T38G ip phone pdf manual download. 2. Sangoma Website, Portals and Stores - FAXStation - Web PortalView and Download Star2Star Cisco SPA504G quick user manual online. Terms of use | Privacy policy Enter the URL in your web browser. Pay. Star2Star product manuals. Edited: 10/05/2020. © 2023 Sangoma Inc. Set the “Lock phone after how many seconds?” field. All rights reserved. Account locked or forgotten your password?When any User extension details are first added to the Star2Star system, a Welcome email is automatically sent, using the User's email address as entered into the system. This guide provides full details on the Business Voice, voicemail system, including a voicemail tree showing available options. © 2023 Sangoma Inc. - Press Save to save the entry. Access: Everyone. What additional security technologies (email security, ransomware/malware, endpoint. All rights reserved. This free portal streamlines the caller registration process with First Orion, Hiya, and TNS and registers the calling business with the Analytics Engines that support major wireless and wireline carriers in the US. This guide explains how a Business Voice user can pick up a call ringing on another phone, sometimes called “Call Stealing” or “Call Intercept ''. Find Me (Sequential)--Calls to your extension will ring your extension and any other numbers that you define, in order. Terms of use | Privacy policy © 2023 Sangoma Inc. Terms of use | Privacy policyStarFax™ Mobile (Android) Edited: 02/10/2020. com, and @conceptsoft. All rights reserved. Cancellation: Existing Cancellation Requests. acd. III. ① Select the Individual Phone Settings option in the left side panel and the the Individual Phone Settings page opens. Log In and Set Password Reset Info. StarFax™ Digital from Star2Star Communications adds cloud-based desktop faxing to your communications system. Terms of use | Privacy policyUse the Star2Star Find-Me / Follow-Me feature found in the Star2Star Web Portal Individual Phone Settings section. All rights reserved. Supports: Business Voice, Business Voice+, Wholesale. TeamHub is Sangoma’s cutting-edge team collaboration software platform designed to unify and streamline modern business workflows. - (Note) Pressing CHist (Call History) provides access to all (Missed / Received /. © 2023 Sangoma Inc. Star2Star ® Pay User Guide. com, @blueface. Access the Star2Star Web Portal and navigate to the Individual Phone Settings section for your phone. Terms of use | Privacy policy © 2023 Sangoma Inc. Terms of use | Privacy policy © 2023 Sangoma Inc. All rights reserved.